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+94 76 8000 999
Mon-Sat: 07:00 - 17:00
Sri Lankan online retail store that sells the bits and pieces to make your electronics projects possible.

Frequently Asked Questions

Sri Lankan online retail store that sells the bits and pieces to make your electronics projects possible.Frequently Asked Questions

Q
When will work on my Order ?
Within 1 business day from payments done.

Q
Are you Responsible for Delivery
All the deliveries handle by DOMEX or Gov Postal Departments . We Deliver Parcels to them within 18hrs of payments completed . Except Banking Holidays .

Q
Shipping Policy for products originated from USA
There are products designed for civilian use, but that could be used for devious purposes in the wrong hands. The rules vary by item, but we’ll be in direct contact with you if we need further information.

Q
Are you Deliver on Weekends ?
No, Orders invoiced and paid on Friday, will deliver on next Monday . We are not operating on Banking Holidays .

Q
Whole Sales are available ?
Please Contact Sales Divisions for more info.

Q
PO Boxes & Hostels
Yes, we do not deliver to PO Boxes and to Hostels . If your shipping address is a hostel of a university, please be kind enough confirm order by upfront payment .

Q
Orders on Banking Holidays
Orders processed on Next Business day .

Q
Do you send Tracking Code
Yes, Our delivery partner Domex will facilitate this .

Q
What is Backorder Item
Item that is not in stock, but able to send after payment confirmation. We work as Authorised dealer/reseller or distributor in some cases.

Shipping Policy

Shipment:

We process and ship your purchase within 1 business day of payment. During weekends and holidays, packages will be shipped for you on Monday or the day after the holiday.

Express method

We will not offer free shipping as default, usually use Domex for local Delivery . DHL and FedEx to send your package Internationally.

Delivery:

Due to the use of third party Delivery services , warehouses for some products, currently we do not support sameday shipments. Our express can be delivered within 1-2 business days, depending on your location.

Self-pickup:

At present, our warehouse does not support self-pickup, only support to send packages by Courier Services. If you are in Sri Lanka, shipment, the package can be delivered within 1-2 days.

Returns Policy

For a return, please ensure that the original box is not OPNED, we will carefully check the condition of the returned item and we will not make any refunds until we have ensured that the item is in its original and tidy condition. Thank you. For a return or exchange, be sure to select "Don't like it" or "order by mistake" as the reason. Because the warehouse and technical staff need to check the specific information. If you choose other reasons to return, the processing time will be longer. Shipping Charges will not refunded .

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